# Fraud Prevention Information

Recently, there have been numerous cases where fraudsters impersonate brokerage firms and send text messages containing fraudulent hyperlinks to their clients, luring them to click on the links to access fake brokerage firm websites or mobile applications and enter their login credentials. Fraudsters then intercept clients' information and log into their accounts to conduct unauthorized transactions, ultimately causing clients to suffer financial losses.

To protect the security of clients' accounts and funds, our company urges clients to pay attention to the following matters:

1. Identify genuine SMS messages from SDG Securities using the "#" symbol (only applicable to clients with Hong Kong mobile numbers)

Our company has registered for the "SMS Sender Registration Scheme" implemented by the Office of the Communications Authority (OFCA).  When the registration scheme is officially implemented, the sender names of all SMS messages sent by the company will start with the "#" symbol (e.g., #SDGSECHK). Clients can use this authentication to more effectively identify SMS messages from our company. If necessary, clients can refer to the registration register on OFCA's official website, or contact our company's Customer Service Department at (852) 2825 5030 or via email at sdgs-cs@sd-gold.hk for inquiries.

2. Stay vigilant and do not click on unknown hyperlinks

Our company will not send hyperlinks via SMS/instant messages for clients to log into their accounts. Clients should log into their accounts directly by visiting our official platforms. Clients must not click on hyperlinks contained in unknown text messages, and must not disclose sensitive personal information and account login information through hyperlinks on any unverified websites or mobile applications.

3. Regularly check account activities

Our company reminds clients to regularly check the activities of accounts opened with our company, such as checking notifications of account logins, password resets, transaction executions, or changes to account information, so as to detect any abnormal activities in a timely manner.

If a client suspects that an unauthorized transaction has occurred in their account, they should report it to the Hong Kong Police under appropriate circumstances. If there is any doubt, please call our company's Customer Service Department immediately for inquiries.

4. Enable notifications for completed transactions

Our company encourages clients to enable notifications for completed transactions. Clients should be aware that if they choose not to receive emails or other notifications about transaction records sent by our company, they may be exposed to higher cybersecurity risks, including but not limited to the risk of account intrusion that cannot be detected in a timely manner, leading to any monetary losses. For the process of enabling notifications, you can call or email our company's Customer Service Department for inquiries.

5. Use trustworthy resources to check suspicious lists or Fraud Prevention information 

Our company also reminds clients to use the "Scameter" website (https://cyberdefender.hk/scameter/) launched by the Hong Kong Police, or the "Scameter App" to input suspicious information for verification, or visit reliable websites such as:

- SFC Alert List (https://www.sfc.hk/TC/Alert_List),

- Cyber Defenders (https://cyberdefender.hk/),

- Anti-Deception Coordination Centre (https://www.adcc.gov.hk/zh-hk/home.html),

- Investor and Financial Education Council (https://www.ifec.org.hk/web/tc/index.page),

to check suspicious lists or information related to cybersecurity threats and anti-fraud measures.